Viewing articles tagged 'support'

 How to Add a Subuser On Your Control Panel

1. Login to your control panel account. 2. Locate the service in which you would like to create...

 How to Cancel Your Services

If you are having any issues with your service, our support team is always available to assist...

 How to Change Your Server Location

1. Login to your Novonode client account. 2. Submit a support ticket in the Transfers and...

 How to Find Your Server ID

1. Login to your control panel account. 2. Click on the service you are trying to find the...

 How to Remove A Cancellation Request For Your Novonode Service

We are glad you have decided to keep your service with Novonode. To remove your cancellation...

 What does "Pending" mean on my service?

Welcome to the Novonode Knowledgebase!   A common issue faced when purchasing a new service, is...

 How to Associate Your Discord and Billing Account

We ask customers to verify themselves using our custom linking system, as well as our support pin...