Knowledgebase - Novonode

Viewing articles tagged 'account'

How to Change Your Payment Method You can change the payment method for an invoice at any time using the steps below: 1. View and... How to Change your Server Name 1. Login to your control panel account. 2. Locate the service you would like to change the name... How to Create a Sub-Account for Billing To create a sub-account for the billing panel, to give someone else access to perform actions... How to Enable 2-Factor Authentication on Your Account 2-Factor Authentication (2FA) adds an extra layer of security to your account, adding an... How to Enabled 2-Factor Authentication on Your Control Panel Account 2-Factor Authentication (2FA) adds an extra layer of security to your account, adding an... How to Find Your Server ID 1. Login to your control panel account. 2. Click on the service you are trying to find the... How to Locate Your Servers 1. Login to your control panel account. 2. All your services you have in this control panel,... How to Request a Refund Refunds are available for any given reason within 72 hours of ordering a new service. Chargebacks... How to Reset your Account Password 1. Click the Hello, <your name> dropdown on the client area. 2. Click Change Password 3.... How to Reset Your Control Panel Password 1. Navigate to the control panel. 2. Click Forgot Password? and enter your control panel email... How to Update Account Information At Novonode, we keep some of your personal information on file so that we can contact you about... How to Associate Your Discord and Billing Account We ask customers to verify themselves using our custom linking system, as well as our support pin...