Welcome to the Novonode Knowledgebase!
A common issue faced when purchasing a new service, is that your order is still pending. When your order is pending, it likely means that your payment gateway is holding the payment, and it will remain pending until the payment is received. If you have purchased a TeaSpeak service, and the payment has been completed and your service is still pending create a support ticket so we can get it activated for you.
If you require further assistance, please contact our support at: https://billing.novonode.com/submitticket.php
