We are glad you have decided to keep your service with Novonode. To remove your cancellation request, please follow these steps:
1. Login to your Novonode client account.
2. Open a support ticket in the Billing department, and ask for your cancellation request to be revoked.
Once you have submitted a ticket, you will receive an email with confirmation.
If you require further assistance, please contact our support at: https://billing.novonode.com/submitticket.php