1. Login to your control panel account.
2. Navigate to your Minecraft Server console.
3. In the console, type 'deop USERNAME'. Alternatively, if you are in-game you can type '/deop USERNAME'.
The Minecraft OP (operator) role gives a player access to utilize all commands and permissions currently on your server.
If you require further assistance, contact our support at: https://billing.novonode.com/submitticket.php