1. Login to your control panel account.
2. Navigate to your Minecraft Server Console.
3. Type 'timings on' in your console, and wait 5 minutes.
4. After 5 minutes has passed, type 'timings paste' in your console.
A URL will be generated, allowing you to view the timings report. If a support representative asks for a timings report, provide them with this URL.
Please note: A timings report is only possible on Spigot, PaperSpigot, SpongeForge or other forks of these.
If you require further assistance, contact our support team at: https://billing.novonode.com/submitticket.php